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When first discovered in 2010, the Stuxnet computer worm posed a baffling puzzle. Beyond its unusually high level of sophistication loomed a more troubling mystery: its purpose. Ralph Langner and team helped crack the code that revealed this digital warhead’s final target and its covert origins. In a fascinating look inside cyber-forensics, he explains how.
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April 4, 2011 by Gail
Filed under VPL
Anyone who knows me well, knows customer service is a deal breaker for me. It’s the difference between whether I’ll come back or not. Whether I’ll tell my friends it’s worth their while or not. There’s no rocket-science in GOOD customer service but there are consistent, courteous and calculable features of how that’s done well.
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